Privacy Policy

Tech Repair Privacy Policy

At Tech Repair, we take the trust you place in us very seriously. We are committed to protecting your personal information and ensuring we only use it in a lawful manner. This policy describes how we may collect and use personal information, and the rights and choices available to our visitors, users and customers regarding such information.

We strongly urge you to read this policy, ensuring you understand it completely, before you access or use any of our services. 

What information do we collect?

We strictly limit the personal information collected on our website to the information you provide to us when you (i) create an online account, (ii) sign up for one of our mailing lists, (iii) contact us or (iv) engage in a transaction with us. This information will not be given to or shared with anyone outside of Tech Repair or our service providers unless you expressly allow it, or we believe that it is necessary to comply with the law, protect a person’s safety, or address fraud or security issues.

Creating an online account

If you create an account with us, we will collect your name, email address and any other information you provide in the process of creating your account. This information can be accessed and updated by you at any time. Should you no longer wish for the account to be open for some reason, you can request for this to be closed. 

Signing up for mailing lists

If you sign up for any of our mailing lists, we will collect your name, email address and any other information provided (such as preferences). This information is collected purely so that we can send you what you have requested from us (e.g. to receive tech support to your inbox, to receive downloadable content etc). We will not share, sell or license your name and email address, or our mailing lists, outside of Tech Repair. If you want to amend the name and/or email address we hold for you, or you want us to remove your information from our list/s, please contact us at: info@techrepairuk.net to let us know.

Contacting us

You may choose to contact us by email with a general query or for a specific purpose. If you choose to contact us, we will collect your name, email address and any other information you provide at the time. Unless we have your permission to do so or an otherwise legitimate reason, we will not use this information to contact you outside of the context of your reason for contacting us. If you wish for us to stop contacting you in relation to your query, please let us know at: info@techrepairuk.net.

Tracking of usage

We track the way people use our website and email in order to deliver a more engaging and tailored experience. Our servers automatically record user information such as Internet Protocol (IP) address, device used, browser type, browsed pages, time spent on pages, searched terms, hyperlinks clicked on or used, and other use-related statistics. This information helps us to analyse the use and engagement with our website and associated content. Subsequently, this helps us to improve the experience of our users by expanding our service offering and tailoring our content to the preferences of our users. We may also use cookies or comparable technologies to carry out similar analysis of trends and website use. The use of cookies can be controlled on most web browsers.

Changes to this Privacy Policy

This Privacy Policy may be changed from time to time. We will always post the most updated version here. By continuing to use our website, and by communicating with us via this site and email, you agree to be bound by the terms of this Privacy Policy.

If you have any questions or concerns about how we use your data, feel free to contact us at: info@techrepairuk.net

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